For over 100 years we have worked to keep our customer's trust. We fully recognize our responsibility to protect your customer information and it's confidential nature. Your credit card number and other personal data will be treated with the highest standards of safety, security, and confidentiality.
Gerstner requests personal information from you including your name, billing and shipping addresses, telephone number and credit card number. The information provided is needed to process your order. We do not share or sell our customer list therefore, your personal information will not be made available to any other company. From time to time we may send information to you regarding Gerstner sales or new products. if you decide you no longer wish to receive these mailings please notify us by one of the following 3 methods: (Please enclose your full name and address with any correspondence).
Email us at Scott@GerstnerUSA.com please enter "remove from database" in the subject line.
Call us directly at (937) 228-1662.
Write to us:
H. Gerstner & Sons
20 Gerstner Way
Dayton, OH 45402
Gerstner & Sons recognizes its obligation to protect the privacy of its online guests. We have developed these privacy practices in order to maintain these standards and to comply with the Children's Advertising Review Unit (CARU) of the Better Business Bureau's guidelines on Internet advertising. It is a policy of Gerstner that no information should be submitted to or posted at any Gerstner web sites by children 16 years of age or under, without the consent of a parent or guardian. Gerstner does not actively seek any demographic or preference information from children, nor will it ever disclose any personally identifying information regarding children to third parties.
Gerstner only collects personal information from our online guests on a voluntary basis and we do not require any personal information for access to our web sites. If one of our web sites solicits personal information such as names or addresses, Gerstner will use the voluntarily submitted information only to respond to our online guests and for internal purposes and will not disclose any personal information to third parties.
Gerstner web site may collect non-personal information from our online guests (such as the guests' type of browser, operating system and domain names). This non-personal information is used by Gerstner for internal purposes only and we will not disclose any of this non-personal information to any third parties.