Here are some answers to common questions that we receive. For other questions, call us at 937-228-1662. You can also contact us for questions and answers about hardware, keys, chest styles and other unique information.

I lost my key to my tool chest, what can I do?

Replacement Keys are available for $20 plus shipping. Most key numbers are stamped on the lock (e.g., KY, A50M, LL, or E series). If your chest is locked or you can’t find the number, email us a picture of your lock at (Gerstner at GerstnerUSA dot com), or call us at 937-228-1662 for help.

What is the handwritten number on the inside bottom of my chest?

Every box we make has a control number on it. The drawers and front lid of the box are hand fit for each box and then numbered with the box number. This number is to help match up all of the parts to the chest after it has a finish put on it. The numbers were not tracked or recorded to determine a production date or period.

How can I tell if my chest is a Gerstner?

There are three main areas to look for identifying marks. First, look for the Gerstner name to be stamped on the catches or lock. Second, look for a Gerstner name tag to be located on the face of the bottom drawer. (Sometimes the tags have come off, but there will be an outline of where a tag used to be). Finally, there will sometimes be a stamp on the inside of the bottom of the chest cavity. To look for this stamp, one must remove the long drawers, extend the front lid and inspect the inside of the chest bottom.

How can I identify the age of my tool chest?

The quickest way is to use our Tool Box Identifier. For most chests,  you can find the production years.

What is the current value of my older chest?

The value of an older Gerstner Tool Chest can vary widely. On the secondary market, prices often range from $50 to over $1,000, depending on the chest’s age, condition, and rarity. Like most antiques, the actual price comes down to what a seller is asking and what a buyer is willing to pay.

Since Gerstner does not sell used chests, we cannot provide official appraisals or specific values. However, you can explore eBay, auction sites, and collector forums to see recent listings and sales of Gerstner chests similar to yours.

What are Gerstner International Chests?

The mission of Gerstner International is to seek out manufacturing partners the world over to enable Gerstner & Sons to offer its customers economically priced imported wood products built to a benchmark of quality that will proudly uphold the Gerstner name.

For more information on the Gerstner International Line of Products, please click here.